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If your PBX were compromised, how would you know? Many hacks begin with minor
changes to the PBX configuration such as: access codes are assigned to trunks,
Classes of Services are modified, voicemail accounts or PBX login accounts are
created, etc. CallKnowing Intrusion Detection
Reporting Services identify these
modifications and notify security and administration personnel. We can monitor
the configuration of any piece of equipment and report changes to you. And
because we do it every day of the year, you can be confident that any
modifications to your devices will be spotted right away.
The CallKnowing Intrusion Detection
Reporting Services can monitor any of the
following:
- Telecom Equipment Configuration
- System administrator accounts
- Stations
- Trunks/trunk groups (COS, DISA, Trunk-to-trunk)
- Least Cost Routing
- Class of Service definitions
- Voice mail profiles
- System parameters (e.g. trunk-to-trunk, unattended conference)
- System-wide lists
- Uncharacteristic activity
- Failed access attempts across multiple voice mail profiles
- Excessive outcalling attempts from voice mail
- Unusual trunk activity
- Auditing information from stations
- Externally forwarded stations
- Voice mail passwords unchanged after x months
- Unused voicemail profiles
- Careful examination of logged information
- outcalling logs
- logs from modems or other secure access devices
- other activity logs, such as IVRs or voice recorders
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